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Shipping Policy

 

1. **Order Confirmation & Agreement**  
   Customers must agree to Revogue’s [Terms & Conditions](https://www.revoguepk.com/terms), and this Shipping Policy before confirming their order.  

2. **Cash-on-Delivery (COD) Requirements**  
   A complete address, including **home/street number and city**, is mandatory for COD orders. Incomplete addresses will result in order cancellation.  

3. **Out-of-Service Areas**  
   Orders to addresses outside the courier’s service area will require **full or partial advance payment**. Revogue will arrange safe self-collection of the parcel from the courier’s nearest office.  

4. **Self-Collection from Courier Office**  
   Customers opting for self-collection (regardless of address) must pay an **advance of Rs 300/-** (deducted from the total bill). The parcel will be held at the courier’s office for 7 days; unclaimed orders will be refunded minus processing fees.  

5. **Pakistan Post Deliveries**  
   100% of the total bill amount must be paid in advance for deliveries requested via Pakistan Post.  

6. **Urgent Delivery Requests**  
   50% of the total bill amount must be paid in advance for urgent deliveries. Delivery timelines for urgent requests depend on courier availability.  

7. **Order Verification & Changes**  
   Customers may request changes or cancellations **within 12 hours** of order confirmation by contacting info@revoguepk.com. No changes are permitted once the order is dispatched. 

8. **Parcel Refusal**  
   Refusal to accept a delivered parcel will trigger penalties outlined in our [Terms & Conditions](https://www.revoguepk.com/terms , including restocking fees (up to 30%) and voided return eligibility.  

9. **Delivery Timeline**  
   Orders are delivered in **2–5 working days nationwide**. Delays due to courier disruptions, weather, or customs are not liable for compensation.  

10. **Delivery Charges**  
    Standard delivery charges are **Rs 199/-**

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**Need Help?**  
Contact us at:  
📞 0335-7467462 | 📧 info@revoguepk.com | 🌐 https://www.revoguepk.com