1. **Order Confirmation & Agreement**
Customers must agree to Revogue’s [Terms & Conditions](https://www.revoguepk.com/terms), and this Shipping Policy before confirming their order.
2. **Cash-on-Delivery (COD) Requirements**
A complete address, including **home/street number and city**, is mandatory for COD orders. Incomplete addresses will result in order cancellation.
3. **Out-of-Service Areas**
Orders to addresses outside the courier’s service area will require **full or partial advance payment**. Revogue will arrange safe self-collection of the parcel from the courier’s nearest office.
4. **Self-Collection from Courier Office**
Customers opting for self-collection (regardless of address) must pay an **advance of Rs 300/-** (deducted from the total bill). The parcel will be held at the courier’s office for 7 days; unclaimed orders will be refunded minus processing fees.
5. **Pakistan Post Deliveries**
100% of the total bill amount must be paid in advance for deliveries requested via Pakistan Post.
6. **Urgent Delivery Requests**
50% of the total bill amount must be paid in advance for urgent deliveries. Delivery timelines for urgent requests depend on courier availability.
7. **Order Verification & Changes**
Customers may request changes or cancellations **within 12 hours** of order confirmation by contacting info@revoguepk.com. No changes are permitted once the order is dispatched.
8. **Parcel Refusal**
Refusal to accept a delivered parcel will trigger penalties outlined in our [Terms & Conditions](https://www.revoguepk.com/terms , including restocking fees (up to 30%) and voided return eligibility.
9. **Delivery Timeline**
Orders are delivered in **2–5 working days nationwide**. Delays due to courier disruptions, weather, or customs are not liable for compensation.
10. **Delivery Charges**
Standard delivery charges are **Rs 199/-**
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**Need Help?**
Contact us at:
📞 0335-7467462 | 📧 info@revoguepk.com | 🌐 https://www.revoguepk.com
